fix SBCGlobal not receiving and sending emails

How do I fix SBCGlobal not Receiving and Sending Emails?

The email has become an integral part of our day-to-day personal and official communication. Besides, emails are considered a highly credible source to keep the scope of any miscommunication at bay. However, it is infuriating to get errors when sending emails. SBCGlobal users report a similar error when sending or receiving emails. You can get this error as SBCGlobal Unable to send or receive email. To resolve this error, it is crucial to know the possible factors that can promote the error when sending/receiving SBCGlobal emails. This post elaborates on how does this SBCGlobal email error take place and how to troubleshoot the problem using handy steps.

What Is Email? email is a renowned email service that has a huge user base in different parts of the world. SBC stands for Southwestern Bell Corporation, which is the name of the email service provider. Today, SBG works under AT&T and the email accounts have moved to AT&T Yahoo! However, there are many customers who still use the SBCGlobal email addresses and acquire support in the hours of the need. If you are also an SBCGlobal email user and get email related issues every now and then, learn how to get rid of these issues.

SBCGlobal Unable to Send Email Issue

Email is a two communication. In order to establish a communication, you need to send and receive emails from SBCGlobal. However, you may not send or receive the emails using SBCGlobal due to several issues. In the first place, we will discuss the inability of sending an email. There are multitudinous factors that can prevent you from sending emails from this email service provider. Below are some common possible reasons that can stop you from sending emails. Let’s have a look:

Possible Reasons Behind the Error:

• When the file attached to the email is too large.
• The person whom you want to send the email has blocked you.
• If the email is not entered correctly in the relevant section.
• Invalid SMTP settings that do not match the SBCGlobal settings.
• When your account gets blacked due to sending many spam emails.

SBCGlobal Unable to Receive Email Issue

Sending and receiving emails are the most crucial tasks of an email service provider. If any of the two functions get hindered, your experience of using email can be disrupted. To fix this error, you need to know the possible reasons behind the error. Some issues can be related to the formats of the file; whereas, some issues can be related to faulty anti-virus of Firewall settings. Once you are aware of the possible reasons, troubleshooting becomes easier for you. Check the below-given list:

Factors That Can Prevent Users from Receiving Email:

• The file attached to the mail does not have a supported format for SBCGlobal.
• Faulty POP and IMAP settings and does not match with the settings of the SBCGlobal server.
• Sometimes, it can be your anti-virus or Firewall application, that can hinder the email sending process due to security concerns.
• If the browser is cluttered with too many cookies, you may not be able to load the SBCGlobal email.
• When the sender is accidentally blocked by the SBCGlobal spam folder.

Read Also: Fix SBCGlobal Unable to Connect to Server

How to Troubleshoot SBCGlobal Unable to Send or Receive Email?

Below are some handy solutions to resolve the SBCGlobal error:

Solution 1: Check the Server in Your Area

Before you proceed any further with the error resolution, make sure that the SBCGlobal Email Server is not down. If the server is down, you may not be able to send or receive emails using SBCGlobal. Make sure that your email server is not down. The SBCGlobal email domain is hosted by Yahoo; therefore, you need to check the server of Yahoo. For this, you can use the websites, such as Outage Report, Down Detector, ISITDOWNFORME, and several others. If the server is down for all the users, you can’t do anything, but wait until it works fine again. There is no point in moving ahead if the server is down.

Solution 2: Entering Incorrect Email Address

Sometimes, you try to send an email but the receiver does not receive it. Check again and again if the email address entered in the specified box is correct. Sometimes, it is difficult to observe a minor misplacement of the characters or a missing character. Type the receiver’s email address with the utmost attention and avoid typo errors. Also, ask the same to your sender if you are not receiving the intended email.

Solution 3: When the Server Address Is Incorrect

A misleading or incorrect server address can also give rise to the error when sending or receiving the email from within SBCGlobal email. Sometimes, you don’t even know that the server address is not correct and are switched to a new server address. In such a scenario, you need to contact your network administrator. Confirm the correct server address and log into your account from the new server address. Once logged in to your account, try to send an email to confirm that the SBCGlobal email error is fixed.

Solution 4: Issued Caused Due to Email Filters

Check if your email filter is not causing the error. Email filters help users to filter all their incoming emails and send them to the correct folders. However, an improperly configured SBCGlobal email filter can prevent you from sending/receiving emails from SBCGlobal email. Most of the time, you don’t even know about it. Therefore, check if you haven’t created any such filter accidentally, which is now causing trouble when sending or receiving emails. Deleting such folders can resolve this issue immediately.

Solution 5: Insufficient Space

SBCGlobal Unable to send or receive email error also occurs due to insufficient space. If you are using your email for a long time, it is possible that your email account is not having the space required to receive a new email. To fix this issue, you need to delete the old and unwanted emails from your inbox. As you delete your old emails to clear some space, the new emails will start coming into your inbox automatically.


SBCGlobal email error can take place due to multiple reasons and prevent users from sending/receiving emails. The solutions described in this post can help you in eliminating the SBCGlobal Unable to send or receive email error. However, using the SBCGlobal email carefully and keeping preventive steps in mind can save your crucial time and efforts invested in the error resolution. Stay connected for more!