If your SBCGlobal email account has been locked, you will face various issues in accessing the email account. Unlocking your email account without doing anything can be extremely annoying, and unlocking the email account can be challenging. If you also want to learn how to unlock the SBCGlobal email account, then you are at the right place. Through this blog, you will learn the possible reasons why an email account gets locked, along with the solutions you can execute to unlock an email account.
Reasons Behind a Lock SBCGlobal Email Account
As a user, it’s important to understand the possible reasons due to why your SBCGlobal email account gets locked. Knowing the reasons leading to the issue can help you prevent the issue from occurring again in the future.
Here is the list of the possible reasons why an SBCGlobal email account gets locked.
- Unable to remember the login password of your SBCGlobal email account.
- Trying to repeatedly log in to the email account with incorrect login credentials.
- A hacker has accessed your email account and has changed the login password, which results in a locked SBCGlobal email account.
- Your email account has been reported with a large number of suspicious activities.
- Providing incorrect email server settings (POP3 or IMAP) can also be another possible reason behind a locked SBCGlobal email account.
- Receiving excessive spam emails on daily basis.
How to Unlock an SBCGlobal Email Account?
Let’s discuss the tried and tested solutions that you can follow to unlock the SBCGlobal email account;
Solution 1. Reset SBCGlobal Email Account Login Password
The first solution to unlock the SBCGlobal email account is resetting the login password of your email account. If you have forgotten the login password of your email account, or even if your account has been hacked.
So, here are the steps that you can follow to reset the login password of your SBCGlobal email account.
- First, open a compatible web browser on your device and navigate to the official AT&T login page.
- Now, click on the “Forget Password” option on the login page, which is available below the password insert box.
- After that, the password recovery page will open on your screen.
- Here, you must provide the User ID and last name in the insert boxes and click on the “Continue” option.
- Thereon, you have to select one option to verify your identity.
You can receive a temporary login password for your email account through a recovery email address or by answering the security questions. - After completing the verification step, you can use the temporary login password to access your email account.
- Once you have accessed the email account, then the foremost thing that you must do is to create a new login password for your email account so that you can continue accessing your email account in the future as well.
By performing the above-mentioned steps, you have now successfully reset the login password of your SBCGlobal email account. Try the next solution if you need help resetting the login password or if this method does not help you unlock the SBCGlobal email account.
Solution 2. Create or Reset Security Questions
Another tested solution you can follow to unlock the SBCGlobal email account is creating or resetting the security questions. These security questions act as a self-service password recovery option that allows the users to reset the login password of their email account.
Important: You will only be able to create or reset security questions if you have access to your SBCGlobal email account, whether from your mobile device or PC.
Let’s discuss the steps that you can execute to create or reset the security questions in your SBCGlobal email account;
- First, log in to your SBCGlobal email account from the device; your account is already logged in.
- After that, navigate to your Profile section in the email account.
Followed by the above step, you have to click on the “Sign-in Info” option. - Now, scroll down to see the “Online Security Questions” section and then you have to click on the “Change Security Questions” option.
- If you still need to create the security questions, select the suitable option to do so.
- Moving ahead, set another security question along with its answer.
- After that, save the updated changes by clicking on the “Save” option.
Once you are done with the steps mentioned above, try to reset your email account’s login password and check if you can access your SBCGlobal email account.
Solution 3. Delete Browser’s History and Cache
When you log in to your SBCGlobal email account, the browser automatically saves the login credentials of your email account. If you have changed the login credential of your email account and have not updated the login password in the browser’s settings, you might face issues accessing the SBCGlobal email account.
In this case, you can get rid of the issue by deleting the browser’s history and cache. So, here are the steps that you can follow to delete history and cache in your web browser.
- Firstly, open the Google Chrome web browser on your device.
- Thereon, press the “Ctrl + H” keys together, and then the browser’s history page will open on your screen.
- Followed by the above steps, click on the “Clear Browsing Data” option which is available at the left side of the screen.
- Next, click on the “Advanced” tab option.
- You must set the “Time Range” to the “All Time” option.
- Moving ahead, you have to checkmark all the boxes and options.
- At last, delete the history by clicking on the “Clear Data” option.
Congrats! By performing the above mentioned steps, you have successfully deleted the browser’s history and cache. Now, try to re-login again to your SBCGlobal email account and check if your SBCGlobal email account has been unlocked or not.
Related Page: How to Transfer SBCGlobal Email to Yahoo
To Summarize
As demonstrated above, we have covered complete steps and solutions you can easily follow to unlock the SBCGlobal email account. However, if you still have any queries related to the topic or are still unable to unlock your SBCGlobal email account, then you can get personal assistance from our team. Our professional email experts are available 24*7 at the help desk to provide the best feasible query for your solution.
Connect now with our experienced team through chat box or mail at info@sbcglobalhelpline.com.